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Cottrell Trailers MENU
  • Toll Free: (866) 299-2690
  • Local: (770) 532-7251
  • Car Haulers
    • 80′ FAST ACT
    • NextGen
    • Classic
    • Hi-Pro
    • Enclosed
    • Metro
    • International
    • Pre Owned
  • Parts & Service
    • Parts
    • Operators Manuals & Service Bulletins
    • Warranty Registration
    • Car Hauler Refurbishment
    • Diversified Services
  • About Us
    • News
    • Resources
  • Find a Dealer
  • Contact Sales

FAQs

ResourcesFAQs
  • Can I cut or splice my trailer or tractor harness?

    Authorized Warranty Repair Centers

    NO! Cutting into these harnesses voids warranty on the wiring harness.

  • Should I get pictures of my warranty issue?

    Authorized Warranty Repair Centers

    YES! Always get pictures of any issue you would like submitted for warranty. Pictures are to be sent to warranty@cottrelltrailers.com

  • What is my in-service date?

    Authorized Warranty Repair Centers

    The in-service date is the official date that your unit went into service. Please contact our warranty department if you believe you have a warranty issue that is within the warranty.

  • How does my unit get repaired if it is under warranty?

    Authorized Warranty Repair Centers

    Call your warranty representative at 800-827-0132 Extension 313 or 301. Please have your VIN number of the trailer available and any pictures or additional information. Once we have determined that an issue qualifies for warranty, we will get you to a Cottrell Authorized Warranty Repair Facility or to Cottrell. We will then communicate with the facility to ensure any warranty work has been pre-authorized. Work performed at a shop that is NOT a Cottrell Authorized Warranty Repair Facility or that is performed without a preauthorized PO may not be covered.

  • Where can I have warranty repairs completed?

    Authorized Warranty Repair Centers

    You can take your unit to  your choice of over 100 authorized warranty centers that can assist you or you can have them completed at our facility in Gainesville, GA.  For a complete list of authorized warranty repair centers, click here.

  • How should I start a warranty claim?

    Authorized Warranty Repair Centers

    Contact a warranty representative at 800-827-0132 Extension 313 or 301. We will begin the claim process and ensure that we follow correct procedures and minimize your downtime.  You can also use the “Warranty Claim” feature on the Cottrell Trailers app available in the Apple App Store or Google Play.

  • What is the difference between a stinger and highmount?

    Highmount trailers are the more conventional style of trailer that can be pulled with a typical tractor having a 5th wheel mounted on the tractor frame or chassis. A stinger set up is much lower to the ground and must have a headramp with a low mounted 5th wheel to make the connection.

  • What is the difference between sliding 5th wheel and sliding kingpin?

    The purpose of the sliding 5th wheel and sliding kingpin is to allow for a more generous turning radius when you get into a tight spot. They accomplish this in two different ways. On the sliding 5th wheel set up, the 5th wheel slides approximately 16”. ON the sliding kingpin set up, the kingpin does the sliding. The kingpin can be set in three different locations. All the way closed, in the middle, or all the way open.

  • What is the standard tractor wheelbase required for Cottrell?

    Because different tractor OEMS can vary on their set back front axle dimensions, we do not work in wheelbases. The standard dimension we require is from the front bumper to the center of the rear drive axle. We typically require said dimension to be 308”. (However that can vary as well so contact your sales representative if you want to make sure you have the correct required dimension for your brand of truck.

  • What kind of modifications can I expect to have to make to my old headramp to pull a new Cottrell trailer?

    The PDF below will tell you what potential compatibility issues could arise.

    Strap & Chain Trailer Only Acknowledgment PDF

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Latest FAQs

  • Can I cut or splice my trailer or tractor harness?
  • Should I get pictures of my warranty issue?
  • What is my in-service date?
  • How does my unit get repaired if it is under warranty?
  • Where can I have warranty repairs completed?

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