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Cottrell Trailers MENU
  • Toll Free: (866) 299-2690
  • Local: (770) 532-7251
  • Car Haulers
    • 80′ FAST ACT
    • NextGen
    • Classic
    • Hi-Pro
    • Enclosed
    • Delivery
    • International
    • Pre Owned
  • Parts & Service
    • Parts and Service
    • Operators Manuals & Service Bulletins
    • Warranty
    • Car Hauler Refurbishment
    • Diversified Services
  • About Us
    • News
    • Resources
    • Employee Resources
  • Find a Dealer
  • Contact Sales
  • Employee Resources

Authorized Warranty Repair Centers

  • Can I cut or splice my trailer or tractor harness?

    Authorized Warranty Repair Centers

    NO! Cutting into these harnesses voids warranty on the wiring harness.

  • Should I get pictures of my warranty issue?

    Authorized Warranty Repair Centers

    YES! Always get pictures of any issue you would like submitted for warranty. Pictures are to be sent to warranty@cottrelltrailers.com

  • What is my in-service date?

    Authorized Warranty Repair Centers

    The in-service date is the official date that your unit went into service. Please contact our warranty department if you believe you have a warranty issue that is within the warranty.

  • How does my unit get repaired if it is under warranty?

    Authorized Warranty Repair Centers

    Call your warranty representative at 800-827-0132 Extension 313 or 301. Please have your VIN number of the trailer available and any pictures or additional information. Once we have determined that an issue qualifies for warranty, we will get you to a Cottrell Authorized Warranty Repair Facility or to Cottrell. We will then communicate with the facility to ensure any warranty work has been pre-authorized. Work performed at a shop that is NOT a Cottrell Authorized Warranty Repair Facility or that is performed without a preauthorized PO may not be covered.

  • Where can I have warranty repairs completed?

    Authorized Warranty Repair Centers

    You can take your unit to  your choice of over 100 authorized warranty centers that can assist you or you can have them completed at our facility in Gainesville, GA.  For a complete list of authorized warranty repair centers, click here.

  • How should I start a warranty claim?

    Authorized Warranty Repair Centers

    Contact a warranty representative at 800-827-0132 Extension 313 or 301. We will begin the claim process and ensure that we follow correct procedures and minimize your downtime.  You can also use the “Warranty Claim” feature on the Cottrell Trailers app available in the Apple App Store or Google Play.

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Latest FAQs

  • Can I cut or splice my trailer or tractor harness?
  • Should I get pictures of my warranty issue?
  • What is my in-service date?
  • How does my unit get repaired if it is under warranty?
  • Where can I have warranty repairs completed?

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